Help here is mainly focusing on the commercialization of Cuban art.
Painting Shop is offering original pieces of contemporary plastic artists in the most assorted and diverse techniques. The catalog in the shop is also conformed by photograhies, movie posters from the Cuban Institute of Cinematographic Art and Industry ICAIC, the reproductions in serigraph from the René Portocarrero Atelier and the offset reproductions by plastic artists.


Search

To ease your buying the Painting Shop presents:

A search by Author or Title.

A classification by Department is exposed as follows: Painting -original pieces-, Photography, Movie Poster, Serigraphies -reproductions from the René Portocarrero Serigraphs Atelier- and Reproductions -offset impressions-. To make the search easier, it has been arranged that each Department contains diverse Categories responding to a single classification; when making click in one of them a list of works is populated, grouped under the selected category.

To receive more information on the work of your interest, click on it (image or title) and it will appear in a bigger size to be analized in details. Some useful information is joining the artwork: title; technique; format; year; biographical data; edition; drawer, type of paper, quantity of colors, (these final data is present in case it is a reproduction).

Shopping Cart

You may check your basket of purchase anytime you wish and perform anyone of the following actions :

Carrying on your navigation through SOYCUBANO, making a click at the right top zone
over the logo of our portal Soycubano and it will take you to the main page. You can also press any of the navigation choices on the main menu of our web pages which appear either at top or left lateral in each and every web pages of SOYCUBANO.

Changing the quantity of units chosen of an item, for this you must substitute the number in the box "Cant./Qty." for the one you wish, and then press the button "Actualizar/Update". If you wish to completely eliminate an item of your the basket of purchase, just take out the check mark in the box "Confirmar / Confirm" and then press the button "Actualizar / Update".

Fully canceling the order, for doing this just press the button "Cancelar orden / Cancel Order".

Starting the payment process, for doing this you must press the button "Ir a pagar / Go to Pay".

To decrease risks by both parties and to speed delivery the basket of purchase is designed for a maximum of twelve units, so, if you wish to get a higher amount you must do several orders. It is to say, you must pay the 12 early units and then enter again to WWW.LIBROS.SOYCUBANO.COM and start a new process of purchase.

Online Payment and Security Policy

We accept VISA and MASTERCARD .
Transactions will appear in your account as DISCUBA.COM and they are completely secure. They are made by an SSL connection, so, all the information you give us, corresponding to your credit card, other personal data and purchased items are fully protected.

SOYCUBANO does not keep information of your credit card and the remaining is only used to make its own market analysis. As a rule this information is neither offered nor sold to third parties, and when, is eventually necessary to refer it on limited circulation documents, it is made on attaches and in percentual terms.

Buying in any shop of www.soycubano.com , you may occassionaly receive an email from us informing you on temporal rebates, on new departments or products.

If you do not wish to receive this information, please send us an email and write in Subject: Unsuscribed.

Shipping

Painting´s Shop is offering the choice of sending your request to the address you write in the form during the purchasing process, which could differ from the address appearing on your credit card. Together with the address we need a phone number to contact the customer which is indispensable for the shipping of the merchandise.

To carry out the shipping of your request, you can choose the sending through the Express Service (DHL or COPA COURIER) and International Postal Mail. It`s important to know that if you are making a purchase of diverse items to be sent to the same address is possible to receive the merchandise in two separated packages. This process is made with no extra-charge in case it may be required.

Delivering through Express Service: We have very competitive rates for this choice, so we recommend you to compare and analize how much will you pay via International Postal Mail and how much if use Service Express.

DHL and Copa Courier services are used in this type of express delivering. DHL is used for the world territory except for USA, which is covered by Copa Courier.

This express service is offering all guarantees including a faster delivering. The maximum delivering period is up to 12 working days since the purchasing date; after this time you have the right to ask to ventas.pinturas@soycubano.com a new shipping or the refund of your money with no charge.

Delivering via International Postal Mail: Sending is certified with acknowledged receipt.
shipping through this procedure can take up tom 45 days, since the purchasing date. After this period of time, if you have not received the merchandise, you have the right to ask to ventas.pinturas@soycubano.com for a new shipping process, free of charges, or the total refund of your money.

SOYCUBANO is not responsible for the expenses regarding to tariffs belonging to each country at the moment of receiving the merchandise, in case it may occur.




Returns and Replace Policy

In case you have not yet received your order after the established period for each shipping modality (International Postal Mail or Express Service), mail to ventas.pinturas@soycubano.com and we will send you a new shipping with no cost at all.

Customer should request via email the cancelling of your order and the refund of your money provided that it has not yet entered the dispatching or shipping process.

If you receive a damaged item with responsibility on SOYCUBANO, we will replace it with no charge at all. For this procedure you must claim within the first 7 days after you receive the merchandise and this item must be returned to SOYCUBANO.COM

In case of any non-predicted trouble, please email us. We will surely find a friendly, quickly and adequate solution for both parties.


We will appreaciate any suggestion that may help us to improve SOYCUBANO´s products or services and their presentation in our site.

You may contact us at:

Soycubano.com
4945A Dundas Street West
Toronto, Ontario, Canada. M9A1B6
Phone: 1-416-234-5820
Fax: 1-416-234-0312
Email: ventas@soycubano.com

Teresita Espino González
General Manager
Email: teresita@soycubano.com

Mayelin Martínez Rodríguez
Commercial Manager
Email: ventas@soycubano.com